Privacy policy

At Smudgey, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices outlined in this policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)

Order Information

Products purchased
Order history
Delivery information

Technical Information

IP address
Browser type
Device information
Website activity and interactions

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Communicate order updates and confirmations
Improve our website and customer experience
Prevent fraudulent transactions
Send promotional emails or offers (only if you opt in)

Payment Security

We do not store or have direct access to your full payment details. All payment transactions are processed securely through trusted third-party payment gateways using encrypted technology.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

Payment processors
Courier and shipping partners
Website service providers
Legal authorities if required by law

These parties are only given the information necessary to perform their services.

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic.

Cookies help us understand how customers use our website so we can improve our services.

You may disable cookies through your browser settings, but this may affect certain website functionality.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we take every precaution, no online transmission or storage method can be guaranteed 100% secure.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal data where legally permitted
Opt out of marketing communications at any time

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies separately.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.